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Reach Out to Our Dedicated Team at Raven Property Management – We're Here to Address All Your Property Management Needs and Offer Expert Solutions Tailored to Your Requirements.
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Our location
Wondering where you can find us? Find us here!
Raven Property Management
328 Wale Road, Victoria, BC, V9B 2W8
Office hours:
Monday to Friday
8:00 am to 4:00 pm
Holiday Hours: Our office is closed on all statutory holidays.
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Frequently Asked Questions
Curious more about what we offer
or what we do? Look below for
some quick answers!
What types of properties do you have available for rent in the Victoria, BC area?
At Raven Property Management, we offer a variety of rental properties in the Victoria, BC area, including apartments, condos, townhouses, and single-family homes. The availability of specific properties may change frequently, so we recommend checking our website or contacting us for up-to-date listings.
What is the application process for prospective tenants, and what documentation is required?
To apply for one of our rental properties, prospective tenants must complete a rental application form, which requires personal and financial information. Additionally, we may ask for proof of income, rental history, credit check, and references to ensure that we find responsible and reliable tenants for our properties. You can find this at the top of the page, or on the properties page.
Are there any specific pet policies or restrictions for your rental properties?
Our pet policy may vary depending on the specific rental property. Some properties may have restrictions on the number, size, or breed of pets allowed, while others may be completely pet-free. We encourage prospective tenants to inquire about the pet policy for a specific property before applying.
How does Raven Property Management handle maintenance requests and emergencies for renters?
At Raven Property Management, we prioritize the comfort and safety of our renters. We have a streamlined process for tenants to submit maintenance requests, and our dedicated team of professionals works diligently to address any issues promptly. In case of emergencies, we provide a 24/7 hotline for tenants to contact us, ensuring a swift response to urgent situations. If you are in an emergency currently (fire & flood) , call us at 250-580-6827.
What are the terms and conditions related to the lease agreement, including rent payment, security deposit, and lease duration?
The lease terms for our rental properties typically include details about rent payment, security deposit, and lease duration. Rent is usually due on a specific date each month, and we may offer various payment options for tenant convenience. Security deposits are generally required to cover any potential damages or unpaid rent, and the amount may vary depending on the property. Lease durations can range from short-term to long-term, with the most common being a one-year lease. It's essential for tenants to review the lease agreement thoroughly to understand their rights and responsibilities.
What specific services does Raven Property Management provide for property owners in Victoria, BC?
At Raven Property Management, we offer comprehensive property management services for property owners in Victoria, BC. Our services include marketing and advertising rental properties, tenant screening and placement, lease negotiation and execution, rent collection, property inspections, maintenance and repairs, emergency response, and financial reporting.
How do you determine the optimal rental rate for a property and ensure it remains competitive in the market?
We conduct thorough market research and analyze comparable properties in the area to determine the optimal rental rate for your property. This approach ensures that your property remains competitive in the market while maximizing your return on investment. We also regularly review market conditions and adjust rental rates accordingly.
What is your tenant screening process, and how do you handle tenant placement and lease agreements?
Our tenant screening process is designed to find responsible and reliable tenants for your property. We review each applicant's rental history, credit score, employment status, and references to make informed decisions. Once a suitable tenant is found, we handle lease agreement negotiations and execution, ensuring that the terms are clear and protect both parties' interests.
How does Raven Property Management handle maintenance, repairs, and emergency situations for managed properties?
At Raven Property Management, we understand the importance of maintaining your property in excellent condition. We perform routine inspections, schedule regular maintenance, and work with trusted contractors to address any necessary repairs. In case of emergencies, we offer a 24/7 hotline for tenants and property owners to ensure a swift response to urgent situations.
What type of financial reporting and communication can property owners expect to receive from your management team?
Property owners can expect transparent and regular communication from our management team. We provide detailed financial reporting, including income and expense statements, to help you track your property's performance. Additionally, we keep you informed about any significant updates or issues related to your property, ensuring that you stay in the loop and maintain control over your investment.